Frequently Asked Questions About Our Jewellery Studio

Biggar Diamonds operates as a private jewellery studio led by a GIA-trained gemologist with more than twenty years of experience. Instead of a traditional retail showroom, consultations take place by appointment to ensure clients receive focused attention and expert guidance. Every project is approached as a collaboration, whether designing a custom engagement ring, redesigning inherited jewellery, or selecting a diamond. Clients benefit from transparent education about diamond quality, certification, and current market conditions. Our goal is to create jewellery that reflects personal milestones while maintaining ethical sourcing, craftsmanship, and long-term value.

Consultations are scheduled in advance so each client receives dedicated time to discuss their jewellery project. During your appointment, you meet directly with a GIA-trained gemologist who will guide you through design ideas, diamond options, or appraisal needs. This format allows for a relaxed environment where questions can be explored in detail without the pressure of a busy retail setting. Clients often bring inspiration, heirloom pieces, or design ideas to review together. The consultation helps define the next steps whether that involves selecting a diamond, creating a custom design, or arranging a professional jewellery appraisal.

Yes. Biggar Diamonds provides both natural diamonds and lab-grown diamonds so clients can choose the option that best fits their priorities. Natural diamonds are formed over millions of years beneath the earth’s surface, while lab-grown diamonds are created using advanced technology but share the same chemical and optical properties. Both options are graded and certified by recognized laboratories like GIA or IGI. During your consultation, we explain the differences in rarity, pricing, and sourcing so you can confidently select the diamond that aligns with your values and jewellery design.

Absolutely. Jewellery redesign is one of the most significant services offered at our studio. Many clients bring rings, gemstones, or heirloom pieces that carry sentimental value but no longer match their style. During the redesign process we examine the original materials, evaluate gemstones, and discuss new design ideas that preserve the history of the piece while giving it renewed life. The result is jewellery that honours family heritage while reflecting modern design preferences. Redesign allows treasured pieces to continue being worn and enjoyed for future generations.

Pricing for custom jewellery is determined by several factors including the chosen diamond or gemstones, metal type, design complexity, and current gold market conditions. Because precious metal prices change frequently, many custom pieces are quoted individually to ensure clients receive accurate and fair pricing. During your consultation we review design details and provide transparent explanations of each cost component. This approach ensures clients understand how materials and craftsmanship contribute to the final piece. Our goal is to provide clarity and confidence while designing jewellery that reflects both your vision and your budget.